Automating the Wrong Answer: How Speed-to-Scale Locks Flawed Processes Into Enterprise Infrastructure
The pressure to automate enterprise workflows has never been greater, yet many organizations are discovering that speed alone is not a virtue when the underlying process is broken. Automating dysfunction does not eliminate it—it accelerates it, embeds it, and makes it exponentially harder to reverse. Understanding when deliberate friction serves a protective function is among the most underappreciated disciplines in modern enterprise operations.